Who is Beyond360?
Beyond360 aggregates compelling brand offers which are turned into exclusive employee privilege programs for enterprises.
What is the employee rewards program?
It's a corporate reward program under the Employee Benefits Program (Scheme) in which a company can credit a desired amount to the employee's wallet, which they can redeem as and when required.
How to Buy an Item ?
After you found the item you want to buy press the "Buy" button and detailed information about the product will appear in a new page. (b) Read the "How to avail this product" instructions situated on the right side of the page and press "I am ready..." (c) After you fill the necessary fields and make the payment a voucher will be send to your email address. (d) With this voucher you can avail the discount form the shopkeeper. (e) In case you made the full payment online the voucher won't be needed.
How to see offers in specific city only?
Automatically you will be shown the offers from all India. To select a specific city you should press the "Change" button on the right hand top. On the screen will appear all the cities in which the great deals and discounts are available. Choose the city of your choice.
How to add/remove items from My Bag ?
Press "Add to cart" button in order to add items in the cart. Similarly go to my account>my cart and press "Delete" button.
What are different payment schemes?
(a) The first scheme is to pay the whole amount of money in advance via internet and then redeem the product. (b) The second option is to pay a small amount in online and get a voucher. Present this voucher as well as the rest of the amount, to the shopkeeper and redeem your product.
How to redeem any coupon?
A coupon could be both received on your email address or mobile phone. (b) To redeem it you could either download it from you email and get a printout or just carry your mobile phone along with you.
Merchant is not accepting my coupon?
Please check if the date of redeeming the coupon has been expired.
What is Apply Coupons ?
coupon code will be entered at the time of checkout under apply coupon section and is redeemable against the minimum purchase of x amount (as defined) or above. the same cannot be redeemed against any other coupons available on site. coupon is for single time use only per member and non transferable. Beyond360 reserves the rights to amend, terminate or extend the validity of this coupon at any time without prior information.
What is Cash Back ?
Cash Back is a service in which user can earn the credits in his E-wallet which can be redeemed for further purchasing.
How to use Cash Back Service ?
cashback can only be used to buy deals on and will not be reimbursed in any other form - login to Beyond360 platform. - choose the deal to buy, along with user will able to see the cash back (rs.) after making the payment, cash back amount will get credited to user's ewallet which can redeem after 15 days from the date of purchase. - cash back service will only be applicable on full paid product and services. - cash back cannot be availed along with any coupon/discount scheme.
How Cash back credits can be redeemed?
After 15 days from the date of purchase, user can redeem the Cash Back credit by purchasing any product or service. The cash back credit can be adjusted with the Offer Price of the product and the customer need to pay only the balance amount.
Buying / Gifting an Gift Voucher
-Enter the amount for the eGift Voucher you'd like to purchase then click "Proceed To Pay". -The sidebar will now have the payment options. You can pay by Credit Card / Debit Card / ATM Card / Netbanking. Proceed to pay through your preferred choice. -Once you have completed the checkout process, you will receive an email containing the Gift Voucher details.
What is My Account?
We've made it easy for you to view and update your account and orders any time through "My Account". "My Account" allows you complete control over your transactions. You can · manage/edit all your personal data like address, phone numbers, email ids · change your password · track the status of your transactions
How to update my profile?
In order to change your profile go to Home-> My account>my profile in the right-up corner. After you update the information press the "Submit" button at the bottom of the page.
How to change your password?
To change your password, go to my My Account->my profile->change password->enter your current password>enter new password as well as confirm it and click on save changes button. After successful submission of this form, your old passwords will no longer work and you can login with your new password.
How to retrieve forgotten password?
on login page press the "forgot password" link enter email address (same as your username) and the code shown in the image and press "submit. the reset password instructions will be sent to your email account within 1-2 minutes. go to the "inbox" and click on the verification link sent. on successful completion of this step, you will be prompted to enter the new password in your profile area on Beyond360 in case you do not receive email in your inbox please check it into junk mails.
In case you have forgotten your email?
Please call our Customer Care Support at 0120-4071-110 (Mon-Fri, 10AM - 6PM) and please keep your customer id handy with you while making a call to our Customer Care Support
How do I know my order has been confirmed?
Once your payment has been successfully made, your order is processed internally (and immediately). You will receive a confirmation mail for your order, to the email address associated with us. In this mail you will be provided with a unique Order ID (eg. B000004345) for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery.
When can I cancel an order?
you can cancel your order under following circumstances: in case product item received in broken condition for any delay in delivery, non-delivery, delivery of damaged or wrong item or any other defect in delivery to make good the loss or damage or any claim raised by the buyer in respect of damaged or non-receipt of items Beyond360 reserves the right to accept or reject any such requests. the customer agrees not to dispute any such decision made by beyond360 and accept our decision as final regarding cancellations.
What is the estimated delivery time?
The estimated delivery time period is within 14 days. However, it is our endeavor to have this delivered at the earliest.
Is it possible to order a product that is 'Sold Out '?
Unfortunately, we do not have these products available for sale, but please use the "Wish List" feature and we will let you know once it is available for sale.
How do I make a payment for a purchase?
Beyond360 offer multiple methods to make payments for your order: credit card & debit card , net banking, and cash on delivery. all credit/debit card details remain confidential and private.
What is Cash on Delivery?
Cash-on-Delivery (C-o-D) is an alternate method of purchasing , other than Online (By Credit/Debit card and Netbanking). In the C-o-D payment terms or C-o-D service, you pay at the time of the actual delivery, rather than paying in advance.
How do I pay using a Credit/Debit card and is it safe?
We accept all VISA, MasterCard . Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.All Credit/Debit card details remain confidential and private.
What is the e-Wallet?
Ewallet is an electronic wallet in which the points are credited by the enterprise and can be availed against the products and services listed on the site. When you make an order, you can choose to use the e-Wallet as the mode of payment and the amount will be deducted from the balance in your e- Wallet.
Why should I use the Wallet?
Using the Wallet to place orders and allows you to avail of the following advantages:
Make one payment and shop multiple times
Simpler and faster check-out process
No more worries of failed payment transactions
How do I view my Wallet balance?
In order to view your Wallet balance, -Log in to your Beyond360 account -Go to the e-Wallet page in the My Accounts section Also, once you log in, the e-Wallet balance will be visible in the top right corner
How do I redeem Wallet balance?
In order to use redeem your e-Wallet balance, -Add items to your cart -Go through the usual check-out process -In the payment step of check-out, choose e-Wallet as the mode of payment
What do I do if my e-Wallet balance is insufficient?
In case your e-Wallet balance is lower than the total amount payable, you can make a partial payment using your e- Wallet and then pay the remaining amount using any of the other prepaid payment options.
Can I transfer my e-Wallet balance?
No , the e-Wallet balance in your account cannot be transferred to other accounts.
Is there any expiry date for the balance in the e-Wallet?
No, there is no expiry date for the e-Wallet balance. You will be able to use your e-Wallet balance at any point of time.
What is ICICI's Credit Card EMI scheme?
We have a option to pay through EMI for ICICI Credit Card Holders. This payment option is available for all orders that have a minimum value of Rs. 5000 or above, where you will be required to pay the amount of your order in a specified number of installments. We offer two schemes: 3 months and 6 months.
How do I make a payment using ICICI's Credit Card EMI scheme?
Once you've added the desired items into your cart, proceed to checkout as usual. When prompted to choose a 'Payment Option', select 'Credit Card (EMI)'. Choose the plan of your choice (3 or 6 month) and enter your credit card details. Once the payment is authorized, your order will be processed and shipped. You will need to pay the total amount, in selected number of installments, as per your credit card billing cycles.
How to Use Rpay?
Login into your account and add items into your cart Go to the Checkout page and then click on the 'Checkout' button Enter your billing/shipping details in the required fields and Click on the 'Continue' button Select 'r-pay' as the payment option in the 'Payment Detail' page and Click on 'Continue' button Fill all the required details of the r-pay then click on the 'Submit' button
What is the ICICI Customer programme?
icici customer programme is a benefits scheme for icici customers powered by Beyond360. It brings to you a whole range of products and services at amazing discounts and never seen before prices.
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